Frequently Asked Questions
Everything you need to know about your Tru-Spec experience.
How long does shipping typically take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by destination.
What is your return and exchange policy?
We offer a 30-day return policy on all unworn items with original tags attached. Exchanges are free, while returns for a refund incur a small processing fee.
How do I ensure I am ordering the correct size?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay, as well as 'Buy Now, Pay Later' options via Klarna.
Are your materials sustainably sourced?
Tru-Spec is committed to quality and ethics. We partner with manufacturers who adhere to fair labor practices and utilize high-grade, durable fabrics designed to last.
Can I track my order in real-time?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.